safe boda exits kenyan market

SafeBoda Kenya>

SafeBoda Kenya

by Muthoni Kimani November 19, 2020

Boda Boda motorcycle hailing company Safe Boda has announced plans to halt its operation in Kenya from Friday, November 27. In a statement, the company attributed the service “pause” to the harsh economic environment caused by the Covid-19 pandemic, which has adversely affected the ride and delivery services.

“SafeBoda Kenya@SafeBoda_Kenya tweeted;

It was a hard decision for us to make, but we are still dedicated to empowering communities. Thank you for being a part of the #NduthiGang. We love you.”

They further explained;

“SafeBoda has made a tough decision to pause rides and send services from November 27, 2020. While Nairobi sees some economic recovery, Boda transportation has been hit hard by Covid-19. This pandemic has meant our business cannot sustainably operate in this environment and unfortunately, the timeline for a full recovery cannot be certain,” SafeBoda indicated.

The company further asked its customers to exhaust wallet balances before November 27 by taking rides and sending packages, putting doubts on its return to the market.

A representative for SafeBoda said;

“Those who are unable to spend the balance on their wallet will have their money refunded to their mobile money before November 27, and they just need to call our offices.”

Despite exiting the local market, SafeBoda which launched operations in Nairobi in 2018, will retain the rest of its continental footprint as it seeks to intensify its presence in other markets including neighbouring Uganda and Nigeria.